Legal


SPENDSTREAM LTD TERMS AND CONDITIONS

  1. Spendstream Services

    1. Omaze More! has partnered with Spendstream (Spendstream Ltd) to provide the services outlined in these terms.

    2. Spendstream provides an online service where you can register for an account (by clicking through from our partners’ websites) to purchase digital gift cards for various You may also be eligible to receive rewards relating to your purchases of digital gift cards through Spendstream.

    3. Upon clicking through from our partners’ websites, any relevant personal information held by that partner will be shared with Spendstream, such as your name and email address, in order to register you as a user of our services.

    4. To ensure the website works correctly please ensure your operating system and browser are the most current versions available.

    5. Details of any digital gift cards available for purchase through us are shown on our website subject to rules specific to each retailer. It is the retailer’s responsibility to control this information and for its Digital gift cards purchased through us may be used:

      . the retailers’ app or on their website where applicable;

      .in retailer stores where

    6. Based on a percentage of the value of the eligible digital gift card purchased from us we may at our sole discretion reward you with cashback, site credit, competition entries, points or other types of rewards. The rewards you may receive are subject to variation for reasons including but not limited to certain retailers’ methods of purchase used to buy a card from us and factors such as your account activity and usage patterns.

      The amount and type of Reward available with each purchase from us will be clearly shown on our website. By completing your purchase you accept the

      stated amount of rewards available.

    7. Spendstream and its partners strive to provide accurate information at all times, however date inaccuracies, technical issues and other unforeseen circumstances may cause information errors from time-to-time. Should any of these information errors occur, we reserve the right to correct them without prior notice to you and this may result in an adjustment to any reward amount or value in line with the corrected information and may, where appropriate, include an adjustment of the amount of reward awarded.

    8. You can find further information about us and our services on our website. We also share this information with you in writing either by email, text or in your online account, when you register an account or purchase any of the digital gift cards we offer.

  2. By using our Site you agree to be bound by these Terms. If you do not agree with and accept these Terms, you must not use our Site.

  3. Registering a user account

    1. Once directed to our site by a Partner you will automatically be registered for a Spendstream user account (User Account) upon our Partner sending us your user information.

    2. By registering a User Account you are confirming you are over 18 years of age.

    3. User Account registrations are restricted to one account per person and you must provide accurate and up-to-date information about yourself when requested; must be the legal owner of any email address used to register a User Account; a UK resident; the registered holder of the card used in connection with the Site and any card used must use GBP for all payments. All transactions using our site must be in GBP.

    4. So that you can access your account and receive updates relating to important information relating to Spendstream, you must ensure that any email address and contact number(s) we hold for you are accurate and up to date.

    5. Please see our Privacy Policy which contains important information on how we use and store any personal information you provide to us.

  4. Placing orders

    1. Before placing an order with us to purchase a digital gift card, please refer to the applicable retailer’s website for the retailer’s terms and conditions and for restrictions on the use of the digital gift card to ensure it is suitable for your intended purpose.

    2. Sometimes we reject orders, for example, because a digital gift card you wish to purchase is not available, because we can't verify your age (you must be over the age of 18), because you are located outside the UK the card used for the order is not in your name or is not registered to a UK account. When this happens, we let you know as soon as possible.

    3. We will contact you by email to confirm receipt of payment and acceptance of your order. After this the Digital Card will be sent to you as soon after acceptance as possible having been confirmed to you by email or in the app. If you have not received your Digital Card within 4 hours of confirmation of acceptance of your order please contact us here.

    4. If you experience any difficulties in using the digital gift card, please refer to the applicable retailer’s terms and conditions on their website or contact their customer services.

  5. Payment and charges

    1. We will charge your card once we have accepted your order.

    2. Because the digital cards can be used as soon as they are sent to you, there is no right to cancel the purchase of the digital gift card(s). No refund will be made in respect of any digital gift cards except in accordance these terms and or your statutory rights.

    3. If a digital card you have purchased through our website is faulty, you may be entitled to a refund or a replacement digital gift card. If you experience issues in using your digital gift card, please contact us here.

    4. If we agree that you are due a refund we will request a refund on your behalf from the retailer who issued the digital gift card in respect of which a refund has been claimed provided the digital gift card had not been used. If the retailer declines a refund request, no refund can be provided.

  6. Limit of liability

    1. We will exercise reasonable care and skill in performing our obligations to you in connection with our services.

    2. We do not exclude liability to you where it would be unlawful to do so. This includes:-

      6.2.1   liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;

      6.2.2   our fraud or fraudulent misrepresentation;

      6.2.3   any other liability that cannot be excluded or limited under applicable law.

    3. If when using a digital gift card purchased through us you are unhappy with any products or services supplied by the retailer you must contact the retailer to discuss any returns replacements or refunds. We do not accept any liability of any nature whatsoever for any goods or services you have purchased using a digital gift card ordered through us.

    4. We do not accept liability for losses you suffer caused by us breaking this contract if the loss is:-

      6.4.1   Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable);

      6.4.2   Caused by a delaying event outside our control. As long as we have contacted you as soon as possible to inform you about the delay and what we can do to reduce it, we will not compensate you for the delay.

      6.4.3   Avoidable. Something you could have avoided by taking reasonable action, including following our reasonable instructions for use.

      6.4.4   for any loss of revenue, business anticipated savings or profits;

      6.4.5   for any indirect, special or consequential loss, damage or other claims, howsoever caused;

      6.4.6   for any loss resulting from any use of our website or any transaction with any retailer via our website;

      6.4.7   for any loss arising from any inability to access our website, for use of our site or from reliance on data transmitted using our website;

      6.4.8   any loss arising from or in connection with any voucher codes that you obtain from our website;

      6.4.9   any loss arising from your failure to use the digital gift cared before its expiry date;

      6.4.10   any loss arising from the retailer you purchased the digital gift card from ceases trading;

      6.4.11   any loss arising from your use of a product or service for the purposes of your trade business, craft or profession.

    5. Your use of any digital gift card ordered through us is subject to the retailer’s own terms and conditions and it is your responsibility to check those terms before purchasing a digital card.

    6. Our total liability to you in respect of any claims or claims (should we be found to be liable by a court of competent jurisdiction) will not exceed the total value of any digital gift card(s) in respect of which a claim is made.

  7. Termination of your account

    1. Should you wish to close you User Account we will have no ongoing responsibility towards you after you have closed it. We tell you when and how you can cancel your user account during the order process and we confirm this information to you in writing after we've accepted your order. If you have any questions, please contact our Customer Service Team.

    2. We can close your User Account by giving you at least 14 days’ notice or immediately for the following reasons:

      7.2.1   We suspect you may be or may have been engaged in fraudulent activity.

      7.2.2   We suspect you have not answered account opening questions correctly.

      7.2.3   We suspect you have been abusive to any member of our staff.

      7.2.4   We suspect you have breached any of our Terms in a material way.

  8. Changes to our services and these terms

    We can always change a service:

    1. to reflect changes in relevant laws and regulatory requirements which may, for example require us to change the way in which we hold your personal information or the way in which we describe our services; and;

    2. to make minor technical adjustments and improvements, for example to address a security threat. These are changes that don't affect your use of the service.

  9. We use your personal data as set out in our Privacy Notice

    1. How we use any personal data you give us is set out in our Privacy Notice.

  10. Disputes

    1. If you have any concerns about our service or wish to make a complaint, please contact us here. We will endeavour to solve issues relating to our services as soon as possible.

    2. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.

  11. Other important terms apply to our contract

    1. We can transfer our contract with you, so that a different organisation is responsible for supplying your service. We'll tell you in writing if this happens and we'll ensure that the transfer won't affect your rights under the contract.

    2. You can only transfer your contract with us to someone else if we agree to this in writing. We may not agree if for example, the person you wish to transfer your contract to owes us money.

    3. Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

    4. If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.

    5. Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.

    6. You must not misuse our site for example by introducing viruses, trojans, worms or other material that is malicious or otherwise harmful.

    7. You must not infringe our intellectual property rights or those of any third party. Rights in the app belong to us or our licensors and you have no rights to or in the app or our website.

Privacy Policy

This privacy policy describes how Spendstream Ltd ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website Omaze More!.

We are committed to safeguarding your privacy and ensuring that your personal data is handled in a safe and responsible manner.

By using our Website, you consent to the collection and use of your personal data as described in this policy.

  1. Information We Collect

    We collect different types of personal information depending on how you interact with our Website, including:

    • Personal Identification Information: When you create an account, sign up for newsletters, or make a purchase, we may collect personal details such as your name, email address, postal address, phone number, and payment details.

    • Usage Data: This includes information about how you access and use the Website, including your IP address, browser type, pages viewed, and the time and date of your visit.

    • Cookies and Tracking Technologies: We use cookies to improve the functionality and performance of our Website. Cookies help us understand how users navigate our Website and allow us to enhance user experience.

  2. How We Use Your Information

    We may use the personal information we collect in the following ways:

    • To provide and maintain our Website and services.

    • To process transactions and fulfill your orders.

    • To communicate with you, respond to your inquiries, and provide customer support.

    • To send promotional emails and newsletters, if you have opted in to receive them.

    • To improve the functionality, content, and performance of the Website.

  3. Legal Basis for Processing Your Data

    We process your personal data based on the following legal grounds:

    • Consent: When you provide personal information through forms or other means (e.g., signing up for our newsletter), we rely on your consent to process that data.

    • Contractual Necessity: When you make a purchase or engage with our services, we process your data to fulfill our contractual obligations.

    • Legitimate Interests: We may process data for legitimate business interests, such as improving our services and marketing.

  4. Sharing Your Data

    We will not sell, trade, or rent your personal data to third parties. However, we may share your information with the following parties for the purposes outlined in this policy:

    • Service Providers: We may share data with third-party service providers (e.g., payment processors, email providers) who assist in operating the Website and providing services.

    • Legal Compliance: We may disclose your information when required to do so by law, such as in response to a court order or regulatory request.

  5. International Transfers

    If you are located outside the UK, your personal data may be transferred to countries outside the European Economic Area (EEA) where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

  6. Data Security

    We take reasonable measures to protect the personal information you provide to us, including implementing technical and organisational safeguards. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

  7. Your Rights

    As a data subject, you have the following rights regarding your personal data:

    • Access: You can request access to the personal data we hold about you.

    • Rectification: You can request that we correct any inaccurate or incomplete personal data.

    • Erasure: You can request that we delete your personal data, subject to certain conditions.

    • Restriction of Processing: You can request that we limit the processing of your personal data under certain circumstances.

    • Data Portability: You can request that we transfer your personal data to another service provider.

    • Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

    • Objection: You can object to the processing of your personal data for certain purposes, including direct marketing.

    To exercise your rights, please contact us here.

  8. Retention of Data

    We will retain your personal data only for as long as is necessary for the purposes outlined in this privacy policy or as required by law. When your data is no longer needed, we will ensure that it is securely deleted or anonymised.

  9. Links to Other Websites

    Our Website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

  10. Changes to This Privacy Policy

    We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services. We will post any changes on this page and update the “Last updated” date at the top of this policy. We encourage you to review this privacy policy periodically.

  11. Contact Us

    If you have any questions or concerns about this privacy policy or our data practices, please contact us here.

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